1.- Purpose of the Privacy Policy
The following applies to users who access DIDE through the domains: dide.org, app.dide.org, and appaurea.org, as well as through any other domain authorized by DIDE.
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter GDPR), the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and other current regulations on the matter, the purpose of this policy is to inform users of this website https://dide.org/ and the service platform dide (hereinafter website, site, or platform) of the policy regarding the processing and protection of personal data (hereinafter also policy) of those who provide their personal data through the personalized use or registration of the services of this website or any other act that involves communication of their personal data to dide.
dide informs the user of this website (also identified on occasion as the data subject) that this Privacy Policy contains a general description of the aspects related to the processing of personal data that dide carries out as a result of the operation of this website.
This policy is supplemented by and subsidiarily applicable to those informative texts and requests for informed consent that are incorporated into any data request form on this website or included in any particular conditions that may be published for the use of certain services.
It is the user’s responsibility to read the aforementioned informative texts and requests for informed consent, included in any data request form on this website, before communicating their personal data to dide.
2.- How the user accepts the content of this policy
This policy is expressly and fully accepted by the user from the moment they communicate their personal data to dide for the use of this website or the services published therein, given that such communication is always voluntary.
If the user does not agree with this policy, they should not use any service on this website that requires the communication of their personal data to dide. In such a case, the user may contact dide by telephone and anonymously, if they wish.
However, once the user voluntarily decides to use the services under registration of this site, including online contracting services, the communication and processing of personal data is necessary, constituting a contractual requirement derived from the acceptance of the terms and conditions of contracting.
The user is informed that any processing of personal data will fall under the scope of application of current legislation in Spain regarding data protection, the GDPR, and the LOPDGDD.
3.- How this policy relates to other legal data protection texts contained on this website
This policy applies subsidiarily and as a complement to any data protection text contained on this website, in any of its forms, and in other legal texts such as the site’s terms of use, cookie policy, and the terms and conditions of contracting and use of dide’s services, in all that does not contradict it.
4.- Who is the entity responsible for the processing of personal data collected through this site or as a result of the use of its services
The entity responsible for the processing of personal data carried out through this website is DIDE.ORG EDUCATIONAL TECHNOLOGY, S.L. (also identified on this site as dide), with registered address at Calle Profesor Beltrán Baguena, nº5, planta 6ª, oficina 19, 46009 Valencia and with contact email info@dide.app
5.- Contact with dide’s data protection officer:
The user can contact dide’s data protection officer via the following email address: delegado.datos@dide.app
6.- Data of minors
Minors under the age of 16 may not use dide’s services or communicate their data to the aforementioned entity without the representation of their father, mother, guardian, or legal representative.
7.- Accuracy and veracity of personal data
If the user voluntarily provides dide with their personal data, the user accepts and is obliged to provide truthful, accurate, and updated data always and only corresponding to their own identity, through any data collection channel published on this website, such as forms, sending an email, chat, WhatsApp, postal communication, and/or through a phone call. In any case, it is forbidden to provide data of third parties unless there is a lawful basis for processing and prior information to said third parties.
The user is solely responsible for the veracity, accuracy, updating, and correction of the data they provide to dide, dide being exonerated from any responsibility in this regard, the user committing to keep the personal data duly updated.
Notwithstanding the foregoing, when the user contracts the use of the dide platform and makes use of the services made available to them through this site, both they and the people they invite to participate will provide personal data of the minor about whom the user is conducting a study. dide is not responsible for the processing, but in such case acts as the data processor, not deciding on the purposes of processing the minor’s data. dide only provides a service for the use of its platform for conducting studies.
8.- Processing of special categories of personal data
dide neither requests nor requires through this website information about special categories of personal data or sensitive data of users, understanding by these, in accordance with current legislation, data related to or whose main purpose is to identify their ideology, trade union affiliation, religion, sexual orientation, beliefs, or racial or ethnic origin.
Consequently, if for any reason – and without having been requested by dide – said information is voluntarily communicated by the user to the aforementioned entity, said communication will imply the existence of an expression of express consent by the user regarding the processing of their data by dide. The explicit consent expressed by the communication of the special categories of data will be the legal basis for the processing thereof.
Notwithstanding the foregoing, when the user contracts the use of the dide platform and makes use of the services made available to them through this site, both they and the people they invite to participate will provide personal data of the minor about whom they are conducting the study, and among said data there could be special categories of data. dide is not responsible for the processing, but in such case acts as the data processor, not deciding on the purposes of processing the minor’s data.
9.- Legal basis and purposes of the processing of personal data
Through the website, users can provide their personal data to dide, among others, through the following means: by completing forms published on the site, by sending an email to the addresses published on this website, and by telephone.
In any case, users are informed that the personal data provided to dide may be processed for the following purposes and legal basis detailed below.
Based on the consent given by the user when providing their data and by accepting the corresponding boxes in the forms enabled for this purpose, dide will process the data for the following purposes:
- Contact with dide: When the user uses the services enabled for this purpose to contact dide (through forms, telephone, postal mail, email, chat and online communication, and WhatsApp), dide processes their personal data to attend to and manage the response to the communication made by the user and provide them with the information requested or attend to their request (which could be for contact, consultation, request for a quote, request for information on dide’s products and services, or others).
- Sending commercial communications: When the user expressly authorizes or consents, dide processes their data to send them advertising information, newsletters, news, information about promotions, discounts, and sales of the products and services marketed through this site (hereinafter also identified as the dide platform), as well as other commercial information, notices, or other similar content. These communications will be sent to the email address or other equivalent that the user has indicated in the authorization or consent request form or message.
Based on the contractual relationship established between dide and the user who registers on the dide platform, as well as the contracting of the use of the platform and attending to the fulfillment of the legal obligations of dide, dide carries out the processing of the user’s data for the following purposes:
- Management of the registration request and account creation: registration process and account creation on the dide platform, as well as the sending of service communications and others related to the registration, such as platform updates, service interruption, tips for good use of the account, security tips, and others.
- Manage the contracting of the service in accordance with the terms and conditions of contracting, which includes authenticating the identity of the user, processing their contracting request, providing the contracted service, carrying out the execution, maintenance, and fulfillment of the contractual relationship, which includes (i) managing the user’s registration and sending them a message with the instructions and the link to complete the registration along with the content of these terms and conditions of contracting; (ii) managing the user’s registration on the platform and creating a user account and environment on the dide platform after accepting these terms and conditions, for which they will be sent a Welcome to dide message confirming the contracting, (iii) managing the activation of the user’s subscription to the service through the payment of the fee in the modality chosen by the user; (iv) managing the user’s account and environment, which includes sending the invitation and questionnaire chosen to the people they invite to participate in the study to the email address indicated by the user; and (v) hosting and storing on the platform the information entered by the user and that generated by the use of the service contracted by the user.
- Economic management that includes the collection of the price of the service provided, application, where appropriate, of discount vouchers or other promotions.
- Electronic sending of communications and documentation linked to the contracting carried out and the provision of services, such as legal information, administrative information, invoices, platform and service updates, service interruption, tips for good use, security tips, and others.
- Send the user electronic commercial communications referring to dide products or services related to the education sector, educational guidance, and psychopedagogy, provided that the user does not oppose said processing of their data for promotional purposes through the free procedure facilitated for this purpose by dide both at the time of registration and in each commercial communication that it sends them.
- Accounting, fiscal, administrative, and billing management.
- Customer service.
- Claims management.
- Management of the right of withdrawal.
- Deletion of the account at the user’s request.
- Blocking of the account in case the account is used in a manner contrary to the terms and conditions of contracting, privacy policy of the site, policy of use of the website, as well as in those cases in which the account has been created for fraudulent, deceptive purposes, violates intellectual and/or industrial property rights or other rights of third parties or entities.
Based on the legal compliance, dide will process the data for the following purposes:
- Exclusion from sending commercial and advertising communications: When the user requests to unsubscribe from the service of sending commercial and advertising communications through any of the means enabled for this purpose, dide will take the necessary measures to cease sending commercial advertising communications.
- Attention to requirements: in the event that dide is required by Public Administrations, Courts, and Tribunals, dide will process the user’s data to attend to said requirements and the exercise of actions and procedures before mediation, arbitration, administrative, and judicial bodies.
10.- Recipients of the user’s personal data
Based on compliance with legal obligations, the user’s personal data will be communicated to third parties when there is a legal obligation to communicate to the competent public authorities by reason of the matter and/or for the attention of the requirements made by them.
In the event that the user contracts the services of the dide platform, their data will be communicated to the third parties necessarily involved in the management of the subscription to the service in order to correctly manage the entire subscription process to the service, such as the banking and financial service entities involved in the collection of the subscription and any other third parties that necessarily, directly or indirectly, intervene in the management of the contracting of the service.
Likewise, dide informs the user that third-party service providers with the category of data processors may be recipients of the data in order to provide services that support the tasks of data processing, always on behalf of dide and after signing a data processing contract with sufficient guarantees of security, confidentiality, return or destruction of data, and compliance with the instructions given by dide to carry out the processing. These cases include the following categories of third parties: web hosting service providers, communication sending service providers, maintenance and IT support service providers for this website, advertising agencies, and others.
11.- Follow us on social media
Social networks are services provided by third-party providers that allow the user to participate in a virtual community with other users through which they can generate their own public profile where they can create and share content, information and personal data with other users of the network. In a social network, pages, accounts or profiles can be created and shared for personal and/or commercial purposes. The operation of the social network is regulated in the first term, by the conditions established by the owner and/or provider of the network and, in the second term, when it comes to pages, accounts or profiles for commercial purposes, by the terms and conditions established by the person responsible for the profile or commercial account who, where appropriate, will also be responsible for the processing of the data of these.
In the event that dide has profiles on social networks, the user can follow us and become a fan of the official dide pages on the social networks where dide has a presence, being informed that the processing of data carried out through the pages, profiles or accounts of dide on social networks will be governed by the corresponding policies and conditions of both the official page and the provider and owner of each social network, as the case may be.
The user is informed that, if they follow us on social networks, their profile data, as well as, where appropriate, if they publish comments, images, videos, and other content, all this data is seen, read and shared with all users who follow us and other third parties because our official pages on social networks are open to the general public. This means that the user’s data as a follower of dide on our social networks may also be indexed via the internet by search engines of browsers, given that it is not under the control of dide to limit such processing.
In addition, the data of our followers on social networks is processed by dide to respond to requests made by users, answer their comments and also monitor and moderate comments and information in order to ensure that the content published on our official pages on social networks is appropriate to the policies of the owners of the network, to our own and to prevent information that incites or promotes violence, intolerance, racism, abuse, hatred, threats, physical or psychological harm, or is contrary to the Law, morality, public order and/or the legitimate rights of other third parties or users from being published on our official page.
Consequently with the above and given that the publication of data on our social network profiles is massive and universal, dide recommends that the user does not provide more information than necessary in accordance with the purposes for which they use social networks. The consequences of providing additional or unnecessary information may be, depending on the case, negative, since, as indicated, the information published on our official pages will be known by all users of the same, as well as other third parties via the internet.
Likewise, on our social networks, the user must not publish or disseminate data of other third parties (including their image) without their consent, as this may constitute an infringement of the data protection, image and personal privacy regulations and the sanctioning regime provided for in the data protection regulations may be applicable, in accordance with the criteria maintained by the administrative body for control and compliance with said regulations and the Courts of Justice.
12.- Personal data published on this site and the dide platform
In relation to the personal data that may be published on this site of dide , the user is informed that said data is part of one or more data processing activities owned and the responsibility of dide in which they have been incorporated with a lawful basis of processing and cannot be freely processed and reproduced by the user or other third parties -not even when reference is made to the origin of the same- unless prior authorization and informed consent is obtained from the interested party or there is some other lawful legal basis for its processing.
Therefore, all personal data -including images, videos, texts, data and any other information that is published on our website about identified and/or identifiable people- may only be used by the user in order to participate and enjoy our website and the services offered through the platform in the manner established in this policy, or where appropriate, general and particular conditions that regulate a certain service, and within the framework of current legislation, being expressly prohibited any other uses other than those indicated, including the incorporation of images or data to files or processing and/or creation of databases of people and/or sending advertising or transfer to third parties, without the prior informed consent of the interested party who owns the data, not being in any case responsible dide for the uses that the user or other third-party users of our website make in contravention of what is established in these conditions and others that regulate them.
At no time should the user consider that this dide website is a publicly accessible source from which personal data, information and content published through it can be freely disposed of.
13.- Security measures
dide informs the user that it will process the personal data it collects through this website and the dide service platform securely, applying appropriate technical and organizational measures to guarantee a level of security appropriate to the risk, taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as risks of variable probability and severity for the rights and freedoms of users.
However, in the event that the user notices any security problem or is the object of a cyberattack of any nature, they should contact dide through info@dide.app
14.- How long will we keep personal data.
The personal data provided by the user to dide is kept for the periods established in the current applicable regulations for compliance with legal obligations and attention to responsibilities.
15.- Exercise of data protection rights of access, rectification, deletion, opposition, limitation to processing and portability
dide informs the user of the possibility of exercising their rights of access, rectification, deletion, opposition, limitation to processing, portability and not being subject to a decision based solely on automated processing, including profiling, that produces legal effects on them or significantly affects them in a similar way.
Likewise, they can also, at any time, exercise their right to withdraw or revoke the consent given in relation to the processing indicated in this Policy based on consent or prior authorization. In these cases, said revocation or withdrawal of consent will not affect the legality of the processing based on the consent prior to its withdrawal.
All these rights can be exercised by the user by sending a written request to dide, indicating the right or rights they are exercising, to any of the following addresses:
Postal address: calle Profesor Beltrán Baguena, nº5, planta 6ª, oficina 19, 46009 Valencia.
Electronic contact address: proteccion.datos@dide.app
16.- Exercise of the right to file a complaint with the Spanish Data Protection Agency
Likewise, the user is informed that they have the right to file a complaint with the Spanish Data Protection Agency (www.agpd.es and postal address at C/ Jorge Juan, 6. 28001 – Madrid, and/or contact telephone number 912 663 517), as well as to request its protection in relation to the exercise of their rights.
Prior to the presentation of said complaint to the Spanish Data Protection Agency and in a totally voluntary manner, the interested party may contact the data protection officer of dide through the following email address delegado.datos@dide.app
17.- Exercise of other rights in matters of electronic commerce and commercial advertising communications
dide informs users who expressly authorize or/and request dide to send commercial and advertising communications by email, that they have the right to revoke at any time the consent given to the receipt of commercial communications with the simple notification of their will to the sender and to oppose the processing of their data for the aforementioned promotional purposes through a simple and free procedure.
To do this, the user can send their request for revocation of consent or opposition to receiving such communications or their request to unsubscribe from receiving commercial communications, by sending an email to the address info@dide.app
dide will attend to the request of the interested party and will process their personal data to adopt the necessary measures to prevent the sending of said commercial communications.
18.- Data retention period
dide will keep the user’s data as long as the purpose and legitimate basis of the processing is maintained and the user does not request its deletion, as well as during the periods established in current regulations for compliance with legal obligations and attention to possible responsibilities.
19.- Use of cookies and data storage and retrieval devices in terminal equipment of users
dide uses cookies and data storage and retrieval devices in the user’s terminal equipment when the user browses the site.
The user can consult the cookie policy of this dide website in the following link.
20.- Policy updates
dide will update this Privacy Policy periodically and whenever there are changes in relation to the data processing described, as well as to update this policy to current legal regulations.
It will be the responsibility of the user to periodically access the Privacy Policy of dide published on this website, in order to know at all times the latest version.
21.- Contact information and queries related to the Privacy Policy and processing of personal data
For any questions about this Privacy Policy and the processing of your personal data, the user may contact dide electronically through the following email address proteccion.datos@dide.app
